By submitting an order on our platform, you agree to the following legally binding terms with Agent EMPowerment:
All leads, data, routing, portal access, and related services are provided entirely AS-IS. Once data, leads, routing, access, or related work has been delivered or made available, no refunds, reversals, credits, or partial reimbursements will be issued under any circumstance.
We do not guarantee contact rates, appointments, enrollments, plan selections, carrier acceptance, AOR status, commissions, chargeback outcomes, retention, or business performance. Results depend entirely on your licensing, follow-up speed, sales process, compliance practices, carrier availability, state rules, market conditions, and consumer eligibility.
You agree not to initiate chargebacks, payment disputes, or payment reversals for properly delivered services. You agree to a $1,000 security deposit/credit penalty. If you initiate a fraudulent, improper, or bad-faith chargeback or dispute after services have been delivered, this deposit may be captured, forfeited, or applied to recover processor fees, administrative costs, arbitration expenses, collection costs, and legal fees.
You are strictly and solely responsible for how you use, contact, process, store, sell, service, and manage any leads, data, consumers, or opportunities provided through our platform. You assume full responsibility for complying with all applicable federal, state, CMS, FFM, Marketplace, TCPA, DNC, privacy, carrier, licensing, advertising, and consumer protection regulations. We operate as an independent lead generation, technology, and routing provider. We are not CMS, not the FFM, not the Marketplace, not HealthSherpa, and not any insurance carrier.
You agree not to copy, duplicate, reverse-engineer, share, disclose, distribute, resell, recreate, or misuse our proprietary workflows, routing methods, survey flows, portal processes, automation systems, lead delivery structure, marketing funnels, scripts, or operational methods without written permission.
To the maximum extent permitted by law, we shall not be liable for indirect damages, lost commissions, lost revenue, account restrictions, carrier issues, Marketplace issues, consumer complaints, compliance violations, chargebacks, third-party platform consequences, or business losses related to your use of the service. Any dispute, claim, or controversy arising from this order, services, payment, delivery, or platform usage shall be resolved through binding arbitration, unless otherwise required by applicable law.